How the UK supplier market looks in 2026
A handful of large companies supply the vast majority of British homes. Octopus Energy is now the largest household supplier, followed by British Gas, E.ON Next, OVO, EDF and ScottishPower. Most of the smaller suppliers that collapsed during the 2021–22 crisis had their customers moved to one of these firms under Ofgem’s “Supplier of Last Resort” process, so you may be with a big supplier without ever having chosen it.
Big news: E.ON has agreed to buy OVO. The deal received competition clearance in early October 2026. Until it completes, the two firms keep operating separately and all existing tariffs are honoured. Read what the E.ON and OVO takeover means for you.
Sources: MoneySavingExpert: E.ON and OVO takeover · Which?: what the takeover means for OVO customers.
How to choose a supplier (beyond price)
- Customer service: Citizens Advice publishes a regular ranking of suppliers on complaints, call waiting times and billing accuracy.
- The tariff, not the brand: the same supplier can be cheap on one tariff and expensive on another. Compare tariff types first.
- Smart and EV features: if you have an electric car, battery or solar panels, the cheapest supplier is often the one with the best time-of-use or export tariff.
- Green claims: “100% renewable” can mean the supplier buys certificates (REGOs) or buys directly from generators. Ask which.
- Payment method: Direct Debit and prepay are cheaper than paying on receipt of a bill.
Sources: Citizens Advice: compare energy suppliers’ customer service · Citizens Advice: energy supply.
If something goes wrong with your supplier
Complain to the supplier first. If it isn’t resolved within eight weeks, or you get a final response you’re unhappy with, you can take it to the free Energy Ombudsman. If your supplier goes bust, Ofgem appoints a new one and your supply continues; credit balances are protected.
Last updated: 15 October 2026